Bill Mcoy's Donation Transfer (couldent find a better place to put this)

[Bill Mcoy]

Your Name: Bill Mcoy

Reason appealing: I used to play on the SCP RP server that is since gone and while I was there I spent 100.74 USD on a few different packages.



I now wanted to be able to transfer this to Halo RP due to SCP RP no longer existing so I contacted multiple people and was told that I cannot do that due to a time limit on donation transfers I would not be able to do that even though in the terms and service attached to the donation page it does not state that (highlighted the parts Im talking about).


It is a legal requirement that both partys know about TOS for them to apply and there is no where I can find that mentions there being a time limit to claim donations after a server being discontinued and I looked on both the forum and the TOS page attached to the donation website.

 

[Bill Mcoy]

I made a small edit and it seemed to of messed up the layout with the writing and pictures and after some editing and such I can't seem to revert it back to be laid out properly but the point of what I'm saying is still there

 

[Dissypoo]

Personally, I feel that if you donated to a server that has since shut down, even with a TOS limit on a timeframe to do so, you should be able to transfer the donation to apply to another server. The donation package you selected list them as permanent packages. If the server itself is gone, then transferring it to another Revival server should be allowed.

That said, for this case, it seems pretty cut and dry. There's nothing in the accessible TOS for donators that there is a limited timeframe in which they can transfer donations to another server, so he should be allowed to transfer that money to whichever one he wants.

 

[Oak]

The Affairs team is denying your request for a transferal based on the amount of time passed from SCP's shutdown and the request made. A 30 day window is strictly enforced to transfer donations of any kind. It has been years since SCP has been shut down. There is no legal requirement for RS to honor your refund request after an extended period such as this. If you read the TOS, you will see that the portions you highlight show that you may make a request for a transfer, but not that we are obligated to accept these requests: "...You can ASK for a transfer to another server." We hope this is not too much of an inconvenience for you.

- Understudy Affairs Oak

 

[Redacter]

Locked/Moved